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1. Open Settings Menu
Click the Settings option under your profile section
2. Access Employees Section
Click the Employees section under Workspace Settings to view employee details
3. Selecting the Employee to Impersonate
In the Employee Directory, search for the employee you want to impersonate. Then, click the three dots next to their name to view available options
4. Select Impersonate as User
After clicking the three dots next to the employee’s name, you will see four available options. From the available options, select Impersonate as User to access and manage the employee’s account
5. Impersonation Notification
A bold red banner will appear, reminding you: "Hey, you're impersonating. Changes made will be associated with your identity. Exit Impersonation."
Note: Switching to another super admin is restricted to prevent user chaining
6. Exit Impersonation Mode
Click Exit Impersonation to end the impersonation session and return to your own user account
