Salesforce Integration
Salesforce Integration
In this article:
- Introduction to Salesforce integration.
- Enabling the Salesforce integration.
- Configuring the Salesforce connection
- Connection the Salesforce connection to an OKR.
- More Details
Introduction to Salesforce integration
https://www.youtube.com/watch?v=1HQXNoHnGng
Integrating Salesforce with Peoplebox allows you to link your OKRs directly with data you have in Salesforce. Say, for
example, you have an opportunity and you want to track progress, by implementing a Salesforce integration, you can save
yourself the hassle of repeatedly going back and forth between your CRM and Peoplebox to update your progress: This
makes for a powerful setup as it ensures that the OKR process is not waiting on manual check-ins and progress is updated
real-time on Peoplebox.
Enabling the Salesforce integration
Anyone with access to Peoplebox can enable this integration. Here’s how it can be done:
- Edit a Key result (KR) you want to integrate Salesforce with.
- In the Edit KR drawer under the Progress Section, you will have an option to Enable the integration. If a connection
has been made previously or if the integration has been enabled already, you will have the option to Edit the
enabled integration.
• This integration can also be disabled by unchecking the Automatic Updates From option.
Configuring the Salesforce connection
- After enabling the integration, the first step is to configure a Salesforce connection.
- In the Connect to Salesforce drawer, click on the Connect to Salesforce button.
- A new tab will open where you will need to login into your Salesforce account to continue with.
- Once you are logged in, you will be redirected to a permissions selection page. These permissions are mandatory for
Peoplebox to keep accurate track of data derived from Salesforce.
- After this step, you will be taken to Specify Input Fields tab.
- You can update the name of the connection by going back to the Authorize tab.
Connecting the Salesforce connection to an OKR
Once you have configured the connection, the next step is to start linking OKRs to the data derived from Salesforce.
- Enter a valid SoQL query in the SoQL input field.
- Note that this query should only return a single numeric value. Otherwise, you might see an error.
- You can Verify your input by clicking the button below.
- SoQL Queries to try:
- SELECT COUNT(Id) FROM Account
- SELECT SUM(ExpectedRevenue) FROM Opportunity
More Details
- The value you link will be automatically updated in every 24 hours. If you want to do a manual update you can do so
by clicking the Salesforce icon on the listing and the Goal details page, and then clicking the Sync now button.